Privacy policy

Privacy & Data Protection

At Ace & Taylor, we believe that luxury isn't only found in our products, but
also in the care with which we handle your data. Your privacy is a core value
to us.

In short:
- Your data is safe: we never sell your data to third parties.
- Transparency: we only collect what's needed to improve your order and
  experience.
- You're in control: you can view, change or have your data deleted at any
  time.
- Security: we use high-grade encryption (SSL) for every transaction.

1. What information do we collect?
To give you the best possible experience, we collect data in three ways:
- Information you share yourself: such as your name, address, email address
  and phone number when you place an order or create an account.
- Order and payment data: to process your purchase securely, we work with
  secure payment providers. We do not store full credit card details
  ourselves.
- Automatic data (cookies): such as your IP address and how you use our site.
  This helps us make the website faster and more relevant for you.

2. What do we use your data for?
We use your information exclusively for professional purposes:
- Order fulfilment: to carefully deliver your luxury hair tool to your home
  and keep you informed about shipping.
- Personal service: our customer service uses your data to help you quickly
  and effectively with questions.
- Improvement: we analyse anonymous usage data to continuously refine our
  technology and website.
- Inspiration (marketing): only if you explicitly consent, we keep you
  updated on new launches and exclusive offers.

3. Sharing with trusted partners
We work exclusively with reputable partners who comply with the strictest
privacy legislation (GDPR). This includes:
- Partners: such as DHL and DAJA Logistics to deliver your parcel.
- Payment services: to guarantee secure transactions.
- Platform management: our webshop runs on Shopify, a world leader in secure
  e-commerce management.

4. Cookies & your preferences
Cookies allow the website to remember what's in your shopping cart and which
products interest you. You can adjust your cookie settings at any time via
your browser settings. Note: fully disabling cookies may limit the
functionality of the website.

5. Your rights
You remain in control of your data. You have the right to:
- request and view your data;
- have inaccurate data corrected;
- have your data fully deleted from our systems;
- withdraw your consent for marketing at any time.

Contact & questions
Do you have questions about our privacy policy or want to exercise your
rights? Our service desk is happy to help via servicedesk@dajalogistics.nl.
We typically respond within a few business days.

Last updated: 7 August 2026 — Ace & Taylor