Shipping policy
Shipping & Delivery
At Ace & Taylor, we understand that you can’t wait to start using your new luxury hair tools. That is why we maintain a fast and highly meticulous shipping service, ensuring your order arrives in perfect condition.
Your shipping benefits:
- Free Shipping: Entirely free of charge within the Netherlands, Belgium, and Germany.
- Fast Delivery: Ordered before 11:59 PM? Your package will be delivered the very next day in the Netherlands.
- Premium Shipping Partners: We collaborate with reliable partners such as DHL to guarantee safe delivery.
Estimated Delivery Times
As soon as you place your order, our team gets to work immediately. Within a few hours, your package is carefully prepared for departure.
| Netherlands | Ordered today, delivered tomorrow |
| Belgium and Germany | 1 - 2 business days |
| Europe | 2 - 6 business days |
| Worldwide | 1 - 14 business days |
Track Your Order
We keep you informed every step of the way. As soon as your package leaves our warehouse, you will receive a confirmation email with a Track & Trace code. This allows you to follow your order’s journey right to your front door. You can also view your order status at any time via your personal Ace & Taylor account.
International Shipping
Ace & Taylor ships worldwide. For shipments outside the European Union, local customs duties, taxes, or import fees may apply. These charges are determined by local customs and are the responsibility of the recipient. We recommend contacting your local customs office for information on current regulations.
Shipping Costs
Shipping costs are automatically calculated in your shopping cart based on your location and the chosen shipping method. As mentioned, you always enjoy free shipping within the Netherlands, Belgium, and Germany on our luxury collection.
Do you have a question about your delivery?
Our support team is ready to help. Please contact us at servicedesk@dajalogistics.nl, quoting your order number.
