Yes, our product works for all hair types—curly, straight, wavy, or anything in between. Have specific questions? Feel free to contact us!

Absolutely! We offer a 1-year warranty and are always here for you.

Yes, you can return unused Ace & Taylor products within 60 days for a full refund. Returns can be made through your account or by contacting us.

Shipping costs within the Netherlands and Belgium are free.

For orders outside the Netherlands and Belgium, shipping costs will be calculated during the checkout process. Shipping costs are always clearly stated in your shopping cart before you make payment.

Orders placed on weekdays before 23:59 will be shipped worldwide the same day (also on Saturdays). Within the Netherlands, ordered before 23:59 = delivered the next day. Hair tools (hair dryers, straighteners, curling irons, etc.) are shipped Monday through Saturday and are almost always delivered the next day.

Hair care products are manually packed per order, which makes shipping take a little longer, on average 3 days shipping time, delivered within 7 working days at the latest. With combined orders (e.g. a hair dryer and shampoo) you will receive the hair tool sooner, because they are shipped separately.

For shipments to Belgium and Germany, next day delivery is usually the norm, although it can sometimes take up to 2 working days. For other countries, delivery times vary. Please take into account any customs formalities, local postal services and holidays, which can cause delivery to take longer. The maximum delivery time outside NL, BE and DE is usually 7 working days.