Product information
- Contents: Hairdryer, manual, three attachments.
- Colour black
- Dimensions: 22 x 7.5 x 14 cm (L x W x H)
- Weight: 520 grams
- Cord length: 2 meters
- Package contents: Hair dryer brush, user manual, two hair clips.
- Colour black
- Dimensions: 31 x 4.5 x 6 cm (L x W x H)
- Product weight: 315 grams
- Weight including packaging: 410 grams
- Cord length: 2 meters
- Package contents: Hair styler, heat resistant glove, safety strap, user manual.
- Colours: Black and grey
- Dimensions: 28 x 3 x 3 cm (L x W x H)
- Product weight: 255 grams
- Weight with packaging: 516 grams
- Package contents: Curling iron, heat-resistant glove, user manual.
- Colours: Black and grey
- Dimensions: 35 x 3.5 x 3 cm (L x W x H)
- Product weight: 260 grams
- Weight including packaging: 593 grams
Return and Refund Policy
At Ace & Taylor we strive for your complete satisfaction with your purchase. We offer free returns to all our customers in the Netherlands and Belgium.
60-day FREE returns policy
We have a 60 day return policy, which means you have 60 days from receiving your item to request a return.
You can request a return via your account on the website. This is completely free for all orders delivered in the Netherlands and Belgium.
Eligibility for a Return
To be eligible for a return, your item must meet the following criteria:
- It must be in the same condition you received it.
- It must be unused.
- It must contain all original labels.
- It must be in the original packaging.
Initiate a return
You can register your order for return if it is unused up to 60 days after delivery. You then have 60 days to return the product. If the item is returned in its original condition, you will be credited with the full order amount including shipping costs (for orders outside the Netherlands, the customer pays the shipping costs).
Return address:
Attn: Your order number
DAJA Logistics
Kommerdijk 24D, 6691MJ, Gendt, Netherlands
We aim to process your returned item within 14 days of receipt.
Customer service
At Ace & Taylor, our customer service team is here to ensure your experience is seamless. Read more about our dedicated customer service below.
Questions and support
Do you have questions, comments or do you need support? Our expert customer service team is ready to assist you. Do not hesitate to contact us. We aim to respond to your message as quickly as possible.
Order Status and Information
You can always contact us if you have any questions about your order, delivery or product information. If you have questions about a specific order, please include the order number for faster service.
Return requests and explanation
Do you need help with a return request or would you like more information about our returns policy? Our team is ready to answer all your questions and guide you through the returns process.
We appreciate your feedback!
At Ace & Taylor we strive to continuously improve. Your feedback is valuable to us. Let us know how we can serve you better or if there is anything we can help you with.
Contact us at info@dajalogistics.nl for a fast and friendly service. Your satisfaction is our top priority.
Frequently Asked Questions
In our FAQs you will find detailed information about ordering procedures, payment options, return policies and more.
CAN I RETURN FOR FREE?
Yes, you can return it for free provided your product was delivered within the Netherlands. We offer a 60-day return policy.
The returned item must be in the same condition as received, unused, with all original tags attached, and in the original packaging.
You can register your return within your account.
Orders will be processed within 14 days of receiving the returned item.
HOW LONG DOES SHIPPING TAKE?
Orders placed on workdays before 11:59 PM will be shipped the same day (worldwide).
After shipping you will receive a tracking number. For deliveries within the Netherlands: ordered before 11:59 PM means delivery on the next working day.
WHICH PAYMENT METHODS CAN I USE?
We accept various payment methods:
- iDeal
- Clarna
- PayPal
- Apple Pay
- Visa
- MasterCard
- American Express
- Maestro
- Sofort
- Bancontact
- Google Pay
- Union Pay
- Cartes Bancaires
WHY ACE & TAYLOR?
WORLDWIDE RECOGNITION
With thousands of satisfied customers worldwide and recognition from renowned partners such as Bol.com and Amazon.com, you are assured of quality and reliability with every purchase.
CUTTING EDGE TECHNOLOGY
Our hair tools are equipped with advanced technology, allowing you to enjoy professional results without compromise.
STYLISH DESIGN
Our products combine functionality with a timeless and stylish design, making them not only effective but also complementing your personal style.
DIRECT ACCESS TO QUALITY
By skipping the middleman, we can offer high-quality hair tools directly at affordable prices, without compromising on quality.
ATTENTION TO DETAIL
Each product is thoughtfully designed with attention to detail, from the ergonomic design to the durable materials, for a complete styling experience.
ace & taylor
THE ADVANTAGES
- Fast delivery: Ordered before 23:59, delivered tomorrow (in the Netherlands).
- Stylish innovation: Modern design meets timeless elegance.
- Customer-oriented service: Your satisfaction comes first, always available.
- Flexible returns: Shop with confidence, make returns effortless.
